If you want to switch to Virgin Media, and don't want to take your home telephone number with you, you will need to contact TalkTalk to cancel your services. There are a couple of exceptions to this. Your new provider will take care of cancelling TalkTalk and all you need to do is pay your final bill. The easiest way to leave TalkTalk is to just switch to another provider. Happy days, you can leave by switching broadband provider or giving TalkTalk 30 days' notice. So let's assume your contract has finished. If you do decide to leave before your contract is up, it’s worth knowing that several providers, including Sky, EE and BT, will cover the cost of your early termination fees if you join them, by crediting your new account. However, If you are adamant about leaving TalkTalk, you can pay an exit fee to leave early the size of this fee varies according to the package you have, but works out at roughly a tenner for every month left on your contract.Īccording to TalkTalk's terms and conditions, this also applies if you are moving house, although you can take your TalkTalk services with you where possible. TalkTalk's broadband contracts are usually 18 months long. If you are still in your TalkTalk contract, you may not be able to leave until it has ended. Other exceptions include gigabit providers such as Gigaclear and Hyperoptic who also operate their own small networks. This is because almost all other broadband providers use the Openreach network. The first type is Virgin Media and the second type is all the others.
Why the difference? With the odd exception, there are essentially two types of broadband provider widely available in the UK.
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Almost all other providers offer maximum download speeds averaging 67Mbps. The fastest broadband speeds are found with Virgin Media, which now offers maximum download speeds of 1000Mbps with its Gig1 packages. You can check what you can get where you live with our postcode checker tool. Luckily its network is widely available too. Switching broadband should be easy, since most providers use the same network as TalkTalk.
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You can compare broadband packages with our broadband and TV package comparison tool, which will show you what's available in your area. Let's blast that escape hatch and hurl ourselves out. But if you've had enough of TalkTalk, or if shiny new deals beckon you elsewhere, then you'll have to bite the bullet. No broadband provider will want you to leave they will try to keep you. Want to cancel your TalkTalk broadband, but worried about the hassle involved? Does the thought of 'that phone call' stress you out? Well, we've looked into the best way to leave TalkTalk with the minimum of fuss.
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